Monday, January 3, 2011

Nothing to Post

I have not felt like I have anything to really say over the past days.  Nothing exciting has happened.  Nothing new is going on.  I'm just working...well, I DID solve a big issue after 2 days of researching error logs on one of our servers that is part of our phone system.  I guess I could share this excitement with you!  Don't fall asleep!  (You have been warned)

So once again, I was unable to manage an important part of the phone system.  I was stuck.  And the system is 6+ years old and totally out of support, so it's up to me to figure it out until we get a new one this year.  I was reviewing all the log files on the server (you know, the .log files) that were new in hopes that one of the entries noted as "MAJOR" would give me some information on what the real problem was.  I kept finding LDAP I searched on that information and read many articles on LDAP servers and communication between the two programs in the phone system that use LDAP (but don't ask me to explain it, please).  Finally, at about 2:30 on Thursday, I found a possible solution.  I knew that it would not interrupt any calls, but I waited until after 5pm to try what the page said.  I was to open a folder on the phone system server in question (we call it IPCC) and double click 4 different programs in this folder to re-register them with the software.  Well, lo and behold, when I double clicked on the "administrator.exe" program, I got a BIG error message.  It said that the "fchooker.dll" file was not found in the path.  Well, I kind of got a kick out of the file name...he he he..f-c-hooker....okay, sorry...back to being an adult trying to solve a problem.  
Not really believing the error message, I did a search on the hard drive of the server for "fchooker.dll" and it was not found anywhere.  Hmmm...the system wasn't lying.  So I went to my "backup" folder and found a copy of the  fchooker.dll file.  I thought about it for a few minutes...knowing that sometimes copying a file over to another folder can backfire...but I decided to take a chance.  After to copied the file to the proper folder, I tried double-clicking on each of the 4 files again as I had been instructed to do and did NOT receive an error message.  I then went to the actual program that had not been working and what do you know...IT WAS WORKING NOW!  I was thrilled!  I was able to manage my system again. 
Are you sleeping yet?  If not, I congratulate you on reading the text provided for your entertainment. 

Happy New Year!

1 comment:

  1. I think you are very brave and very smart too. Good job and I hope Jeff Fisher realizes this with a bit of a raise in the ol check this month, right?